Information Technology Services

Strategic IT & Telecom support for a high-pressure world.

The IT and telecom sector is under intense pressure. The next few years will see a war of attrition where organisations protect market share at all costs. The winners will be the companies that act early with smart sourcing and dependable partners.

Sunpro combines technology, sourcing and specialised talent to modernise IT environments, improve efficiency and strengthen customer retention. Our solutions streamline the flow of information so that business support functions can perform at their peak in an optimised, efficient and resilient manner.

Sunpro IT and Telecom services
Overview

Strategic sourcing, specialised talent, real outcomes.

Sunpro blends consulting expertise, deep domain knowledge and a strong knowledge pool of IT and telecom professionals to help enterprises stabilise, optimise and scale their technology landscape.

Through a combination of technology and sourcing, Sunpro delivers solutions and post-sales services that boost efficiency and help you retain customers in a highly competitive market.

Our Knowledge Pool gives you access to talent acquisition, enhancement and deployment services – from contractual experts to project-based skilled resources for the most strategic parts of your business.

Enterprise products and in-house solutions are designed to streamline information flow, strengthen business support functions and keep your IT landscape operating at peak ability.

Oracle Support Services for India

Keeping mission-critical Oracle environments healthy for years.

With a team of more than 600 Oracle professionals, Sunpro shares ownership of your Oracle database landscape. We apply industry best practices and proven methods so that your Oracle platforms perform at optimal levels without interruption.

Complete Oracle managed services

Sunpro offers a complete portfolio of services to maintain even the most complex Oracle environments. By subscribing to our managed services, you can reduce support costs, manage mission-critical applications proactively, avoid disasters and stay focused on your core business.

Our consulting practice covers health checks, performance tuning, migrations, high availability and security enhancements.

Database Consulting Performance Enhancements Database Migration High Availability Security Enhancements

Oracle Database Consulting

Health checks, licensing audits, server sizing and best practices for backup and recovery – helping you realise the full value of your Oracle investment.

Performance Enhancements

Detailed capacity and deployment analysis, instance tuning and “bad SQL” remediation so your systems meet peak-load expectations without unnecessary hardware scaling.

Database Migration

Structured, time-bound migration projects – Oracle version upgrades, cross-platform migration and non-Oracle to Oracle moves (DB2, SQL Server, Informix, MySQL).

High Availability & Security

Design and implementation of RAC, enterprise grids, Oracle Data Guard, and robust database security guidelines, training and periodic audits.

Why enterprises outsource Oracle management to Sunpro

Multi-version, multi-platform expertise You avoid the cost of building and retaining in-house skills across Oracle products and platforms.
Defined SLAs & response times Service levels are predictable and measurable, supporting back-to-back agreements with your users.
Comprehensive documentation Regular reports and infrastructure documents give you full visibility and control over your databases.
Proactive monitoring & management Potential hotspots are identified early so you can address issues before they impact the business.
End-to-end responsibility We take ownership of your Oracle stack and work with other vendors to optimise overall throughput.
Configurable add-on services Extend support as your needs grow and get more from your Oracle investment with minimal extra spend.
Membership Plans

Cost-effective annual Oracle support subscriptions.

Choose the plan that aligns with the size of your Oracle footprint and on-site support needs. All tiers include unlimited online support via email and phone anywhere in India.

Silver

Silver Membership

$1,000 / year

Ideal for smaller environments or non-critical workloads.

  • Unlimited online support (email & phone).
  • Up to 4 on-site visits on demand anywhere in India.
  • Access to standard health checks and advisory.
Most cost-effective way to start structured Oracle support.
Gold

Gold Membership

$2,500 / year

Designed for mid-sized, business-critical applications.

  • Unlimited online support (email & phone).
  • Up to 8 on-site visits on demand anywhere in India.
  • Enhanced monitoring and performance advisory.
Balanced coverage for growing Oracle estates.
Platinum

Platinum Membership

$4,000 / year

For large, mission-critical Oracle infrastructures and demanding SLAs.

  • Unlimited online support (email & phone).
  • Up to 15 on-site visits on demand anywhere in India.
  • Priority response, advanced tuning and HA advisory.
Maximum coverage and flexibility for high-risk environments.
RF Services

RF engineering for fixed, mobile and emerging wireless systems.

Sunpro provides initial design, performance validation and benchmarking RF services for fixed and mobile systems – covering cellular, PCS, ESMR and new wireless data technologies such as Wi-Fi (802.11) and MMDS.

Analog CDMA TDMA GSM / GPRS Wireless Data

Our engineers and technicians enable platform functionality across multiple standards so that your network requirements are fully supported. We help you meet aggressive timelines for network design, turn-on and optimisation – without breaking your budget.

Using state-of-the-art software and hardware, Sunpro teams deliver RF engineering results that meet your expectations for quality, schedule and price. With today’s focus on performance optimisation and quality of service, our RF services are tuned specifically to your network goals.

Network RF Design Accommodate network growth with cell expansion and market growth services, frequency planning, RF design evaluation, search rings, site walks and full documentation packs.
Network RF Tuning Initial and ongoing optimisation tuning, cluster and drive route planning, analysis of drive tests, performance gaps and opportunities with detailed reporting.
Regulatory Filings Support for FAA determinations, FCC notifications, EMP testing and other regulatory requirements linked to new or modified sites.
Drive Testing & Benchmarking Field service teams validate actual coverage and performance, benchmark against competitors and provide reliable “real world” data sets and statistics.
System Integration & Infrastructure

Simplifying complex IT environments – on-premise and on cloud.

Today’s organisations operate in complex, dynamic IT ecosystems. Sunpro helps you build an intelligent, automated and highly secure environment that integrates information from across servers, storage, networks, firewalls and data centres.

IT Infrastructure Management Monitoring & Service Desk Data Centre Services

We help you navigate competing IT priorities by building a digital ecosystem that is proactive, intelligent and capable of rapid root-cause analysis. Our services integrate information from multiple sources and ensure instant service response.

From server, storage, network and firewall monitoring to end-user IT management, service desk, help desk and service desk intelligence, Sunpro keeps your infrastructure aligned with business expectations.

IT Infrastructure Management Server, storage, network and firewall monitoring; end-user device management; service desk auditing and intelligence; structured help desk operations.
Data Centre Design & Optimisation End-to-end capabilities from design and build to optimisation and modernisation so your data centre remains cost-effective and future-ready.
Business Continuity & DR Data centre assessments, server optimisation, infra audits, business continuity and disaster recovery services to support 24×7×365 operations.
Network & Backup Services Network optimisation, online/offline/on-demand services and technology product deployment plus robust backup strategies for critical data.

Ready to strengthen your IT & telecom backbone?

Speak with Sunpro about Oracle support, RF services or infrastructure integration for your organisation. We can customise an engagement model that fits your scale and risk profile.